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Thread: Lost everything on update

  1. #1
    Join Date
    May 2018
    Posts
    3

    Default Lost everything on update

    I have written to support for weeks...no resolution. The ‘Bugs’ forum is locked. I am owed real money back for what I have lost. What are the options here? Anyone had any successful resolutions from support? Is this site moderated at all?

  2. #2
    Join Date
    Nov 2017
    Posts
    132

    Default

    Quote Originally Posted by THM58 View Post
    I am owed real money back for what I have lost. What are the options here?
    File a complaint at the App Store/Google Play, get a refund. They won't restore anything in your game(items), at the most give you your gems if even possible.
    I don't work for Gram Games, just a player just like you.

    Please do look for information about the gameplay first on the Merge Dragons Wiki, often the simplest questions can be answered there, in order not to waste anyones time and for you to get faster responses. I tend to come accross not so friendly towards people who have not taken any effort to spend 5 seconds time on the wiki or to browse the forum for issues or questions that have been handled before.

  3. #3
    Join Date
    May 2018
    Location
    Newyork, united states
    Posts
    1

    Default

    if you are facing such issues with Huawei laptop or other devices you can contact Huawei laptop support number at +1-800-715-9521

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