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Thread: account corrupted - help?

  1. #1
    Join Date
    Sep 2017
    Location
    south of chicago
    Posts
    7

    Default account corrupted - help?

    hi, all so i finished my xmas event on the 24th, my son jumps on his account and completes his event. .. all seems good
    i head back into my account and it is completely all fubar'd, shows my event map cleared and i have 0 progress. I check back in my camp and i have none of the items i collected from the event. Cloud save was on, so i tried to load game on my phone. made things worse. it merged back when i had 500ish dragon power with my current 2400ish power. i am missing everything from all the past events.

    had my son try back on his account and his also is trashed.

    anyway to fix this? or should i just try an email into support

    talk about hours wasted..
    thanks

  2. #2
    Join Date
    Jun 2017
    Location
    Switzerland
    Posts
    194

    Default

    Hi, try email support. We can't help with issues like this here.
    Happy Merging
    Crin

    Volunteer Moderator. I don't work for Gram Games.
    Please post all game issues in the forums. I can't attend to game questions via PM.

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