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Thread: Gems Purchased Not Showing

  1. #1

    Default Gems Purchased Not Showing

    I bought the 5.99$ get 25 gems everyday for 30 days on my phone then realised that it didnt load my save from the cloud so i clicked to load it and it took my gems away and it shows up in the store like i never bought it please help!

  2. #2
    Join Date
    Nov 2017
    Posts
    149

    Default

    Is there an option to restore purchases?

  3. #3

    Default

    ya i did it i thought it would work didnt give me my gems or anything so

  4. #4
    Join Date
    Nov 2017
    Posts
    149

    Default

    Quote Originally Posted by WiltedAngelWings View Post
    ya i did it i thought it would work didnt give me my gems or anything so
    You have 2 related problems:
    1) did not show up as been purchased
    2) did not get bonus from said purchase

    You have now confie to me you have used restore purchases and prolem no.2 has not been resolved. How about problem no. 1?
    Many people have had issues with problem no.2, so take appropriate action for this.

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