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Thread: Game won't load past loading screen

  1. #11
    Join Date
    Dec 2017
    Location
    Germany
    Posts
    5

    Default

    I have the same Problem since the update at the end of November :'(

    The game still loads, but then it jumps out. Unfortunately, the new update ( 7. or 8. Dec,) did not fix it.
    Several times I de-installed and new, no success! It is interesting that it shows about 67 MB during the download, but only appears in the application manager with about 29 MB.

    The support via mail does not react at all, except with an automatic answer.

    Would appreciate any help!

  2. #12

    Default

    I have a similar issue. After I updated the app it did load once but then a different time when I went to play all of my data had been erased and the cloud save didn't work. I no longer have any data for my game. I had passed all the levels and was getting far on clearing the fog and other things in general. I really don't want to quit but I am discouraged to play because I lost all my progress.

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